Our Terms & Policys

Keys By Kiki (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you share when using our website.

Information We Collect

When you use our site, we may collect:

• Personal Information: such as your name, email address, phone number, and mailing address when you sign up for guides, request information, or make purchases.

• Property Search Data: including saved searches, favorited homes, and inquiries about listings.

• Payment Information: if you purchase goods or services, we collect payment details securely through trusted third-party processors.

• Technical Data: such as IP address, browser type, and cookies to improve site performance.

How We Use Your Information

We may use your information to:

• Provide property search tools, guides, and resources.

• Communicate with you about buying, selling, or relocating.

• Process payments for goods and services.

• Send updates, newsletters, and marketing (you can unsubscribe anytime).

• Improve website functionality and user experience.

Sharing Your Information

We do not sell or rent your personal information. We may share it only with:

• Trusted service providers (such as payment processors, email providers, or website hosting).

• Real estate partners or vendors if needed to provide services you request.

• As required by law or to protect our rights and safety.

• Data will not be shared with third parties for marketing or promotional purposes.

Cookies and Tracking

Our site may use cookies to remember your preferences, improve searches, and personalize your experience. You can manage cookies in your browser settings.

Your Choices

You can:

• Opt out of marketing emails at any time.

• Request access to or deletion of your personal information by contacting us.

Security

We take reasonable steps to protect your information. However, no system is 100% secure, and we cannot guarantee complete security of your data.

Children’s Privacy

Our site is not directed to children under 13. We do not knowingly collect information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with a revised date.

Contact Us

If you have questions about this Privacy Policy or how your information is used, please contact us:
📧 kiki@keysbykiki.com 

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Terms and Conditions

1. We use SMS to confirm appointments, send reminders, and notify clients of schedule updates or important changes.

2. You can cancel the SMS service at any time. Just text "STOP". After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time, and we will start sending SMS messages to you again.

3. If you are experiencing issues with the messaging program you can reply with the keyword “HELP” for more assistance, or you can get help directly at kiki@keysbykiki.com.

4. Carriers are not liable for delayed or undelivered messages.

5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

6. If you have any questions regarding privacy, please read our above privacy policy